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SIMS Agora Information

April 1, 2015 by Ellie Linton

SIMS Agora gives you a more convenient and flexible way of paying for school items online, with the peace of mind that your payments are made safely and securely to the school.

With SIMS Agora, you have a fast and secure way to pay online for school items such as meals, trips, activities and uniforms.

You can pay online using a debit or credit card, so no more cheques, cash going missing or forms to get lost. You also don’t have to worry about your child carrying cash into school and can have peace of mind that payments are made safely and securely directly to the school.

Payments can be made online whenever and wherever you like, 24 hours a day, 7 days a week – all you need is a PC and access to the internet.

Within SIMS Agora, you can also see exactly how much money has been paid for trips or meals without having to ring the school office, you can also see messages about trips coming up or items needing payment. This means you can keep on top of payments and avoid having to find the right change at the last minute.

With SIMS Agora, you can say goodbye to inconvenient cheques and trying to find the right change and hello to quick, safe and convenient payments.

For further information about SIMS Agora, please read the FAQ section below:


SIMS Agora Frequently Asked Questions

What is SIMS Agora – what does it do?

SIMS Agora online payments provides a safe, secure and easy way for parents and carers to pay for school items such as school meals, trips, events, music lessons, transport and other school activities.

SIMS Agora supports schools in their drive to improve efficiency by reducing costs and streamlining payment collection administration. Parents and guardians are able to manage their school payments with the peace of mind that all transactions are processed safely directly to the school using the highest level of security.

SIMS Agora is the trusted online payments solution for the whole school community.

How do I get started with SIMS Agora?

You will receive an Agora activation letter from your school containing a unique reference number for your child – you will need this reference number to set up your SIMS Agora account for your child. You will receive an Agora activation letter shortly.

To access SIMS Agora, you will also need a free Microsoft Account.

Please log into SIMS Agora from the school website or visit

When accessing SIMS Agora for the first time, please follow the step-by-step online instructions to register and activate your account.

Once registration has been completed, you will receive a confirmation email. Click on the link in the email to activate your account. You will be able to buy and make payments for school items straight away.

Why do I need a Microsoft account?

We have chosen to use Microsoft Account (previously Windows Live), which covers a range of other services (including Outlook, SkyDrive, Xbox Live and Hotmail), as many parents and carers will already have one of these accounts. This has the added advantage that you don’t have to remember different usernames and passwords – and you are always in control of your own access details.

You can use your own email address (it does not have to be a Microsoft email address) and create your own password.

SIMS Agora uses Microsoft Account for safety and to provide secure authentication when you log in to make a payment – we do not require any additional information from your Microsoft account, only what is needed for authentication.

If you do not have a Microsoft Account yet, please create one – they are free of charge and easy to setup.

How do I sign up for a Microsoft account?

You can use an email address you already have as your Microsoft Account or create a new Microsoft email address.

For more information and to sign up for a Microsoft Account:

Go to the Microsoft Account website.

Click the Sign up now link at the bottom of the page and follow the instructions. To use your own email address for your Microsoft account, please enter it in the field marked ‘Microsoft account name’.

Provide the rest of the information and then please read the Microsoft service agreement and the privacy statement. If you agree to the terms, click the ‘I accept’ button.

Please note: If you used an existing email address to sign up, you will receive a verification email from Microsoft to the email address you are using.

Can I use my existing email address for a Microsoft account?

Yes, you can use any existing valid email address. You have to create a Microsoft account, but you do not need to use a Microsoft specific email address.

Is Agora safe – are my payments secure?

Yes – SIMS Agora is safe and secure and has been tested for the highest security.

All information on SIMS Agora is secure and only accessible by completing several security steps and automated checks.

Payments are secure – no card details are ever stored on the system or accessed by the school.

SIMS Agora is PCI DSS Level 1 certified and uses the highest levels of card payment security & 3D fraud protection measures.

You will receive a full receipt for all payments and you can check at any time when you have paid the school through SIMS Agora and what it was for.

Who do I contact with queries relating to my SIMS Agora account?

If you have a question about your child’s SIMS Agora account please contact the school office, who will be able to help.

Where can I find out even more about SIMS Agora?

There are further frequently asked questions and support from within the SIMS Agora system.